TERMS & CONDITIONS

Effective Date: July 15, 2025
Last Updated: July 15, 2025

1. ACCEPTANCE OF TERMS

Welcome to Natelio. By accessing or using www.natelio.com (the "Website") or any services provided by Natelio, Inc. ("Natelio," "we," "us," or "our"), you agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, please do not use our Website or services.

2. DESCRIPTION OF SERVICES

Natelio provides a dental referral management platform that facilitates communication and referral coordination between dental practices. Our services include:

HIPAA-compliant referral sharing
Secure messaging between providers
Referral tracking and analytics
Practice coordination tools

Access to our platform requires a separate subscription agreement. These Terms govern your use of our Website and general interactions with Natelio.

3. ELIGIBILITY

Our services are intended for dental professionals and healthcare organizations. By using our Website, you represent that:

You are at least 18 years old
You have the authority to bind yourself or your organization to these Terms
Your use complies with all applicable laws and regulations

4. INTELLECTUAL PROPERTY

Our Property

All content on this Website, including text, graphics, logos, icons, images, audio clips, digital downloads, and software, is the property of Natelio or its content suppliers and is protected by U.S. and international copyright laws. The Natelio name, logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Natelio, Inc.

Your License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for informational purposes. This license does not include any right to:

Reproduce, distribute, or publicly display Website content
Use our content for commercial purposes
Modify or create derivative works
Use data mining, robots, or similar data gathering methods

5. USER CONDUCT

You agree not to:

Violate any applicable laws or regulations
Infringe on any third-party rights
Transmit any harmful code or malware
Attempt to gain unauthorized access to our systems
Interfere with the proper working of the Website
Impersonate any person or entity
Use the Website to transmit spam or unsolicited communications

6. PRIVACY

Your use of our Website is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. DISCLAIMERS

No Medical Advice

Our Website and services provide tools for dental practice management and referral coordination. We do not provide medical or dental advice. All clinical decisions remain the sole responsibility of licensed healthcare providers.

Website Availability

THE WEBSITE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

The Website will be uninterrupted or error-free
Defects will be corrected
The Website is free of viruses or harmful components
The results of using the Website will meet your requirements

8. LIMITATION OF LIABILITY

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NATELIO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF:

Your use or inability to use the Website
Any unauthorized access to our servers
Any interruption or cessation of transmission
Any bugs, viruses, or similar issues
Any errors or omissions in content

IN NO EVENT SHALL OUR TOTAL LIABILITY EXCEED ONE HUNDRED DOLLARS ($100).

9. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Natelio, its officers, directors, employees, agents, and affiliates from any claims, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of:

Your violation of these Terms
Your violation of any third-party rights
Your use or misuse of the Website
Any content you submit or transmit through the Website

10. THIRD-PARTY LINKS

Our Website may contain links to third-party websites. We do not control and are not responsible for the content, privacy policies, or practices of third-party sites. Your use of third-party websites is at your own risk.

11. MODIFICATIONS

We reserve the right to modify these Terms at any time. We will notify you of any material changes by posting the new Terms on this page and updating the "Last Updated" date. Your continued use of the Website after such modifications constitutes acceptance of the updated Terms.

12. TERMINATION

We may terminate or suspend your access to the Website immediately, without prior notice or liability, for any reason, including breach of these Terms. Upon termination, your right to use the Website will cease immediately.

13. GOVERNING LAW AND DISPUTES

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be resolved through binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

14. GENERAL PROVISIONS

Severability

If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any other agreements you enter into with Natelio, constitute the entire agreement between you and Natelio regarding the Website.

No Waiver

Our failure to enforce any right or provision of these Terms shall not be considered a waiver of those rights.

Assignment

You may not assign or transfer these Terms without our prior written consent. We may assign our rights and obligations without restriction.

15. CONTACT INFORMATION

If you have any questions about these Terms, please contact us at:

Natelio, Inc.
Email: legal@natelio.com
Website: www.natelio.com

For support inquiries: support@natelio.com